State Farm® Insurance Agent Jim Ostrander

"My family has been with Him for over 20 years. He and his team have always been available and helpful. Great professional service with a personal touch."

"Jim was an excellent agent between State Farm and myself. He gave me all possible help following my claims."

"Great service. Jim did a phenomenal job explain my insurance. We are definitely leave Mutual of Enumclaw and going with State Farm."

"Jimmy and His wonderful staff are so helpful with any issues or questions that we have
It’s reassuring to have someone you can trust and count on
Terry and karen"

"In all of our experience working with insurance agents Jim Ostrander and Co are the absolute best! The easiest and best decision you can make."

"Jim took care of my issue immediately, and I was very grateful for his timely and professional response."

"I first contacted Jim during the pandemic. He handled my inquiries promptly and clearly via email. He is the first insurance agent I have dealt with who takes the time to clearly explain what each portion of my insurance is about, my options, the relative costs and benefits of each. I recently called his office because we had a potential claim. I got clear guidance on how I should proceed to document the damage and how the claims process would work. (It turned we could remedy the damage for considerably less than our deductible, so ended up not filling a claim.) Our most recent meeting with him resulted in making some adjustments to our coverage that will lower our costs, but still have good coverage."

"I have been with StateFarm my entire driving life. Since Mike Pemberton passed. State Farm gas gotten ridiculously expensive. Not connected circumstances i know, but sure coincidental. And the heaven forbid you have a claim. Only to find your deductible has quadrupled. Just to disguise affordability. Like a good neighbor yeah right! Pay high premiums forever with no claims and get graped when you do finally have a claim! Don’t worry your agents are always on vacation! That certainly helps!"

"Jim Ostrander has handled my home and auto insurance through
State Farm for over 20 years. The service he provides is exemplary. Calls and questions are answered promptly and thoroughly."

"I've known Jim Ostrander for nearly 30 years. He's a wonderful person who, along with Connie, contribute tirelessly and generously to our community. I have all of my personal and business insurances with State Farm, and Jim is a big part of the reason for that."

"Jim is a nice man and a straight a shooter, the whole office staff care and try to get you what you want , pricing and service is unmatched and they will insure cars tha no one else will . Superb Thank you Scott"

"My family and I have been with Jim Ostrander for many years. I am impressed with his knowledge and integrity. I have always felt comfortable asking him questions and he has always been patient with making sure I understand the information he gives me. His staff is courteous, responsive, and helpful as well. I strongly recommend Jim Ostrander for your insurance needs."

"I have been a client for over 35 years. Jim and his staff have always been courteous, responsive and helpful. Jim also guided me in making right decisions about which and how much insurance to get. I could not have for a better, mote trustorthy relationship. relationship"

"The Ostrander Agency has been our go-to insurance agent for 20+ years. I've always been able to ask questions and get quickly reliable answers. We had one major claim that State Farm handled promptly. Car, home, liability insurance are all through State Farm."

"I've been insured by Ostrander since 1978. I have depended on their professionalism, helpful advice and friendly service since the first day."

"Jim Ostrander & State Farm has been our insurance agent since we moved to Walla Walla in 2003. In that time, we’ve had two claims - one property and one auto. Both times, his office was quick to respond and get things in motion. In this day and age, it is easy to be on hold forever or not reach the person who can make things happen! It makes dealing with stressful situations much easier knowing we can always reach Jim or his efficient team to get sorted out."

"Working with Jim, the transition from our previous insurer to State Farm was 100% turnkey. In addition, Jim evaluated our risks to right-size our coverage and generate considerable savings relative to our previous rates."

"We switched to Jim Ostrander and State Farm about four years ago and have had 5 star service ever since. Jim and his staff always provide excellent service. Most importantly he goes above and beyond by being proactive to make recommendations that have saved us money and potential liability issues. One example is Jim making us aware that the multiple e-bikes we own for friends to ride with us present potential liability to us we would not have thought of. He advised us how to insure them for a small annual fee so they would be covered under our umbrella. We have been so pleased with Jim’s expertise we have referred many of our family and friends to him. They have expressed their appreciation and high satisfaction of Jim as well. We cannot recommend Jim enough- do yourself a favor and call Jim today!"

"Professional and accommodating agent and staff. We have multiple autos and our home insured through Mr. Ostrander and he has been very upfront and helpful with our annual reviews and assessments. I recommend this agency to anyone who wants an honest, unfiltered agency."

"State Farm, Jim Ostrander's office in Richland, WA has handled all of our business and personal insurance needs for over 30 years. Attentive, long standing and knowledgeable staff have helped us consistently and we recommend this insurance office with high regard."

"Best insurance agent we have had. Easy to work with."

"I changed insurers to Jimmy O/State Farm and he saved me $400-500/yr on bundled home/auto/umbrella pkg. Always great advice and counsel too!"

"Jim Ostrander is my new insurance agent. Even before he was my agent, he was the first person I would call with a question. Always available by phone or email. Old fashioned service that doesn’t exist anymore elsewhere."

"Jim always takes great care of me and my account!! I strongly recommend Jim Ostrander for your insurance needs."

"Jim has always gone above and beyond what is required to help us with our insurance. We couldn't ask for a better agent."