State Farm® Insurance Agent Jim Ostrander

"Jim O and his staff are great people to deal with both personally and professionally."

"Jim and his staff are extremely caring, very knowledgeable and have the greatest follow-through I have ever worked with."

"I’ve been with Jim Ostrander and his State Farm office for several years, and I’ve consistently had a great experience. Jim truly takes the time to help his customers and make sure they understand their coverage.

Just recently, Jim spent nearly an hour with me going through my policy in detail, answering all of my questions, and making sure I understood my coverage and options. He has also been extremely helpful with a recent claim, assisting with the administrative side, following up, and helping keep the process moving forward.

What I appreciate most about Jim is that he is accessible, patient, knowledgeable, and genuinely willing to spend the time needed to help. When you’re dealing with an insurance claim or simply have questions about your coverage, having an agent who is actually available and willing to help makes a big difference.

After being a customer for several years and seeing firsthand the level of service Jim provides, I’m very happy to recommend Jim and his team. Definitely a 5-star experience."

"We’ve worked with Jim for almost 3 years after being with another national company for over 10 years. Having a local company to work with in person has been amazing and Faustina is so responsive and knowledgeable."

"Jim Ostrander has been my insurance agent for decades! Jim and his agents have provided friendly, professional, expert service each and every year of our partnership. When someone asks for a referral, Jim at State Farm is my consistent response. All my autos and homes are insured by Jim and State Farm"

"Jim has insured my home and vehicles for 35+ years. I couldn’t ask for a better agent that feels like a friend! He and his staff go far beyond a typical insurance agent.
I was traveling across the country once and didn’t realize I didn’t have my insurance card with me, when I got pulled over, I called Jim’s office and they Texted me a picture of my insurance card so I didn’t get a ticket! YAY!
Every time I needed any kind of help, they were right there without any delays. At such reasonable costs!
Most of all, I was very young buying my first home alone, and he explained to me everything I needed and how it worked. He even explained when I’m buying my new home, not to be worried about all the paperwork they shove in front of you to sign. If he hadn’t talked to me about that, I would’ve been a nervous wreck! Can’t say enough good things about Jim and his staff!
If you’re looking for a new agent, I would highly recommend using Jim and his staff. You won’t regret it!"

"Jim has always gone above and beyond what is required to help us with our insurance. We couldn't ask for a better agent."

"My husband and I have had State Farm Insurance for nearly 45 years and lived in 6 states. Jim is by far the most knowledgeable agent we have had. In all our interactions, he and his staff have been friendly and responsive."

"We have been with Jim Ostrander for over 40 years and have always received great service. We have never had a problem with a claim. Jim and his staff have always been there when we needed them."

"Jim is a generous supporter of charities within the Tri Cities. His business reputation within the community is superior to many in his field."

"Jim has been our agent for over 25 years. We always appreciate the time he takes to clearly explain the best coverage for us. He has a knowledgeable staff as well."

"For my conversation with Jim, he helped me out with the situation on my Restoration and repair of my house"

"Always quickly responsive to our various needs. Super helpful agent and staff!"

"I have been with Jim Ostrander at State Farm for 38 years for car insurance and later for home and Rv insurance. I am currently considering life insurance. I have had a number of claims and never once been disappointed with the coverage. An outstander agent and company to work with!! Thank you and your time for being here for me every time!!"

"I had the pleasure of working with them to get some car insurance updated. They were kind, professional, and had a quick response time. I worked with Faustina specifically - seems like there culture is good overall, so I am sure whoever you get is going to be awesome."

"Jim and his staff go above and beyond to take excellent care of their customers. Highly recommend this office."

"Jim’s knowledge and expertise answered all my insurance questions in a timely manner."

"Professional and accommodating agent and staff. We have multiple autos and our home insured through Mr. Ostrander and he has been very upfront and helpful with our annual reviews and assessments. I recommend this agency to anyone who wants an honest, unfiltered agency."

"Jim and his office have helped myself and my family members for many years in different cities! They are all so helpful, knowledgeable, and dependable about replying so quickly. I highly recommend Jim and his office!"

"We previously had State Farm Insurance and switched it to Jim's office for our convenience. Jim and his staff were great in reviewing our coverages and updating them, which saved us some money. We traded in 2 old cars and bought a new one. Jim quickly updated our coverage. Their office environment is comfortable and friendly."

"I have been with Jim Ostrander's office at State Farm for 40+ years and with the company longer for both auto and home insurance. He has always treated me and my wife with honesty and respect. His staff is always friendly and helpful and his advice has been good."

"Top Notch operation, makes dealing with insurance a breeze!!"

"I’ve been with State Farm for 30+ years. I love State Farm and Jim’s team. Always there with a quick answer."

"Been using Jim Ostrander's office for 30+ years and have never had anything but great, professional, friendly, one on one customer service! Would not go anywhere else!"

"Jim has been my agent for more than 20 years, and my parents' agent for more than 40 years. He is always on top of everything and is proactive in staying ahead of the curve. He is always warm-hearted, genuinely interested in my life and family, good for a laugh, and good conversation when I meet with him."