State Farm® Insurance Agent Jim Ostrander

"Been using Jim Ostrander's office for 30+ years and have never had anything but great, professional, friendly, one on one customer service! Would not go anywhere else!"

"Jim is a generous supporter of charities within the Tri Cities. His business reputation within the community is superior to many in his field."

"Jim has been my agent for more than 20 years, and my parents' agent for more than 40 years. He is always on top of everything and is proactive in staying ahead of the curve. He is always warm-hearted, genuinely interested in my life and family, good for a laugh, and good conversation when I meet with him."

"Jim and his team are amazing!! Always there to help with anything we need. Our cars, motorcycles, house, building, and business. Thanks Ostrander Team!!"

"Working with Jim, the transition from our previous insurer to State Farm was 100% turnkey. In addition, Jim evaluated our risks to right-size our coverage and generate considerable savings relative to our previous rates."

"We recently switched to State Farm Insurance. Faustina was the agent who not only was knowledgeable and streamlined the transition, but was also polite and a pleasure to work with. We have no regrets in selecting State Farm for all our insurance needs- auto, boat, home, and our motorhome."

"I have had a wonderful experience working with Jim and his team. Excellent communication, friendly and competent!"

"We have been with Jim for decades. We are in good hands. Bless Jim and his staff."

"Have been with Ostrander State Farm for about a year now for home and auto. The service and staff have been fantastic. Rates have been great, and they are looking out for us all the time. Great with providing information and being transparent."

"Jim and all of his staff gave outstanding service and attended to our every need! We are very pleased with Jim Ostrander and his staff and would definitely recommend them!"

"I have been a State Farm customer for 45 years and have had great service support from several of their agents. It is a great insurance company and they stand behind their policies."

"Jim has been our "go to" agent for over 20 years. His staff has always been very responsive and prices have always been up to par with many other agents."

"Jim is a delight to work with! He is honest and really goes the extra mile for his clients."

"We’ve been with Jim for over 15 years. He and his staff are always responsive to our needs and keep us up-to-date to ensure we are covered when our circumstances have changed."

"I have been with Jim Osterander and his office staff for over 20 years. Prompt, professional and always looking for the best coverage at the best value. I highly recommend Jim as a State Farm Agent. I am sure you will feel relief to know that you are well protected and at the best possible price if you choose to go with Jim."

"Great business. Been a long time customer."

"My family has been with Him for over 20 years. He and his team have always been available and helpful. Great professional service with a personal touch."

"Jim was an excellent agent between State Farm and myself. He gave me all possible help following my claims."

"Jim and his staff are the most responsive agency we’ve worked with. Always helpful!"

"Great service. Jim did a phenomenal job explain my insurance. We are definitely leave Mutual of Enumclaw and going with State Farm."

"Jimmy and His wonderful staff are so helpful with any issues or questions that we have It’s reassuring to have someone you can trust and count on Terry and karen"

"In all of our experience working with insurance agents Jim Ostrander and Co are the absolute best! The easiest and best decision you can make."

"Jim took care of my issue immediately, and I was very grateful for his timely and professional response."

"I first contacted Jim during the pandemic. He handled my inquiries promptly and clearly via email. He is the first insurance agent I have dealt with who takes the time to clearly explain what each portion of my insurance is about, my options, the relative costs and benefits of each. I recently called his office because we had a potential claim. I got clear guidance on how I should proceed to document the damage and how the claims process would work. (It turned we could remedy the damage for considerably less than our deductible, so ended up not filling a claim.) Our most recent meeting with him resulted in making some adjustments to our coverage that will lower our costs, but still have good coverage."

"I have been with StateFarm my entire driving life. Since Mike Pemberton passed. State Farm gas gotten ridiculously expensive. Not connected circumstances i know, but sure coincidental. And the heaven forbid you have a claim. Only to find your deductible has quadrupled. Just to disguise affordability. Like a good neighbor yeah right! Pay high premiums forever with no claims and get graped when you do finally have a claim! Don’t worry your agents are always on vacation! That certainly helps!"