Focusing on out of state transfers to Tri-Cities Area
Graduate of Washington State University
Over 100 years of combined insurance experience
20 (3.8 out of 5)
Alex
Avoid State Farm, and this branch at all costs...
Jody Kronvall
2
Always easy working with the staff at Jim Ostranders.
Nancy Gilles
3
40 + years with Jim Ostrander and have been extremely satisfied with their coverage, assistance, and the individual service my husband and I have received.
Scott R
3
Legit highly reccomamded
Kristine Brandes Teal
3
My husband needed to discuss his policy and help his mom with a claim. This agent doesn't answer his phone. My husband tried to call several times over four hours.
Pete E Cento
5
The worst customer service from unprofessional and disingenuous staff who dont return phone calls or respond to emails in a timely manner. I don't recommend this State Farm agent.
Melissa McCoy
5
We have used Jim for years and he has always treated us well. He handled our accident, professionaly and efficiently. I appreciate the service we receive here.
Joe Cone
6
Always love dealing with them. Great staff and kid friendly if you need to stop in!
